FAQ

Frequently asked questions

How do I point my domain at CacheNova?

Create a zone in the dashboard, then add the CNAME we provide (or delegate your domain). We issue and renew TLS certificates automatically.

Do you support API and dynamic content?

Yes. Beyond static assets, we accelerate API and dynamic responses by terminating TLS at the edge and reusing warm connections to your origin.

How fast does cache purge propagate?

Purges by URL or surrogate key reach all 34 PoPs in under 150 ms. You can purge from the dashboard, the /v1 API or the CLI.

Can I pin traffic to a specific region?

Yes — call the regional gateway directly, e.g. eu.cachenova.com, or let anycast route to the nearest healthy edge.

What happens during an incident?

Anycast withdraws the affected location and reroutes to the next-nearest PoP automatically. Status is published on our status page.

Is there a free tier?

Yes — the Starter plan includes 100 GB of egress per month at no cost. See pricing.

How do I get support?

Email support@cachenova.com. Pro and Enterprise plans include priority response times.